The value of your feedback

Guest feedback is important to everything we do; it can act as a central driver in shaping our menus, programs, and overall dining experience. Every comment shared—whether it’s written on our Napkin Talk wall, submitted through our annual Dining Styles Survey, or sent to us online—helps us understand what students value most. These insights guide decisions about recipe development, ingredient selection, station rotations, new concepts in the Hive Culinary studio, and the residential restaurant ambiance. When guests express interest in more international flavors, expanded allergen‑friendly options, or quicker grab‑and‑go choices, we use that information to adjust menus and introduce new offerings. Our goal is to ensure that you can see your voice directly reflected in the food and services we provide.

Beyond menu adjustments, feedback also informs operational improvements throughout our dining program. Comments submitted through our website and the MyDining feedback platform help us monitor service levels, evaluate service flow, and identify opportunities to improve consistency across locations. When students ask for extended hours, more sustainable packaging, or clearer labeling, we work with our culinary and operations teams to make these changes wherever possible.

And because guest feedback is so valuable, we encourage everyone to take a moment to grab a napkin and leave a note on our Napkin Talk wall or look for our signage with a QR code to quickly submit a MyDining feedback survey. By continuously reviewing feedback from multiple channels, we stay responsive, make data‑driven decisions, and ensure that our dining spaces evolve with the needs and expectations of the campus community.